Fathom Review 2026 - AI Meeting Assistant
Verified: Feb 26, 2026
Fathom records, transcribes, and summarizes your Zoom, Google Meet, and Microsoft Teams calls automatically—so you never miss a detail. Trusted by teams who want accurate meeting notes without the manual work.
Fathom At a Glance
- Platforms
- Web, API
- Pricing Model
- Freemium ($0-29/mo per user) See plans
- Security
- SOC 2 Type 2, HIPAA, SSO See details
- Integrations
- Salesforce, HubSpot, Slack + 8 more
- API Available
- Yes (Public API)
- Video Platforms
- Zoom, Google Meet, Microsoft Teams
- Meeting Templates
- 15+ frameworks (BANT, Sandler, custom)
Fathom Review: Tooliverse Consensus
Based on 5k+ verified reviews across 7 platforms,
combined with Tooliverse's expert analysis
Fathom delivers frictionless meeting intelligence that fundamentally changes how professionals engage during video calls, with users consistently praising its ability to automate documentation without sacrificing conversational presence. The seamless integration across Zoom, Google Meet, and Teams combined with automatic CRM syncing eliminates the post-call admin work that typically fragments attention during discussions. Some users note that the visible bot participant creates discomfort for privacy-conscious clients, and transcription accuracy can degrade with heavy accents or technical terminology. Overall sentiment runs approximately 92% positive, 5% neutral, and 3% negative across 5,250 reviews.
Bottom line: The meeting assistant that finally delivers on the promise of genuine conversational presence by handling documentation invisibly, though visible bot participation requires careful client communication in sensitive contexts.
Wins
- •Automates meeting summaries with incredible accuracy and contextmentioned in 412 reviews
- •Integrates seamlessly with Zoom and Google Meet without lagmentioned in 385 reviews
- •Offers a generous free tier that provides immense valuementioned in 310 reviews
Watch-Outs
- •Requires the Fathom bot to join calls as a participantmentioned in 156 reviews
- •Occasional transcription errors with heavy accents or technical jargonmentioned in 112 reviews
- •Desktop app can be resource-intensive on older computer hardwarementioned in 84 reviews
Our Verdict on Fathom 2026
In a category crowded with meeting assistants promising to save time, Fathom has distinguished itself by actually delivering on the promise that matters most: letting professionals be present during conversations that shape outcomes. With a 9.61/10 consensus score across 5,250 reviews, it reflects sustained satisfaction from users who've integrated it into daily workflows and found it genuinely transforms how they work. That score measures not just transcription accuracy but the confidence that comes from knowing nothing important slips through the cracks. For knowledge workers where relationship quality and follow-through determine success, this tool removes the cognitive burden of documentation while building an institutional memory that compounds in value over time. Start with the generous free tier, and you'll quickly understand why it's become essential infrastructure for professionals who take their meetings seriously.
Fathom Pricing 2026
View SourceThe free tier is genuinely useful with unlimited recordings and transcriptions, making it easy to evaluate whether automated meeting intelligence fits your workflow before spending anything. Most individual users will want Premium at $20 monthly for the Ask Fathom conversational assistant and advanced summary templates built around sales frameworks like BANT and Sandler. Teams should consider the Team plan at $19 per user monthly for shared meeting libraries and collaboration features, though the two-user minimum means you're committing $38 monthly at entry. Business tier at $29 per user monthly adds the CRM field sync and coaching scorecards that justify the cost for sales organizations. Annual billing drops Premium to $16 monthly and Team to $15 per user monthly.
Free Tier
- Unlimited recordings + transcriptions
- Instant AI call summaries
- Clips, playlists, + search across calls
- Attendee and keyword search in your meetings
- Call downloads and clips (unlimited)
Premium
- Everything from Free
- Advanced call summaries (15+ expert templates)
- AI-generated action items
- Conversational meeting assistant (Ask Fathom)
- Custom meeting bot
Team
- Everything from Premium
- Global search across shared calls
- Playlists of highlights from meetings
- Collaboration using comments, folders, keyword alerts
- Single sign-on (SSO)
Fathom Features 2026
Ask Fathom Conversational AI
ChatGPT-like interface to instantly search, query, and extract insights from all your meetings—ask anything about past conversations and get immediate answers.
AI Scorecards & Coaching Metrics
Track speaking patterns, talk ratios, and behaviors in meetings to help managers coach teams with confidence and improve performance effortlessly.
Automatic CRM Sync
Meeting notes, insights, and action items sync automatically to Salesforce, HubSpot, and other CRMs without manual updates—including field-level mapping.
Shockingly Accurate Transcripts
Fathom delivers consistently high-quality transcripts across every video call platform with customizable vocabulary for industry-specific terms.
15+ Expert Meeting Templates
Choose from frameworks like BANT, Sandler, and more to generate customized AI summaries tailored to your team's workflow and priorities.
Deal View & Customer View
Consolidated pages showing all meetings, summaries, and key moments related to specific deals or customers in one place for easy review and collaboration.
Fathom Videos
Community Expert Review — See why the community rates this
Fathom AI Zoom Notetaker Honest Review
Fathom In-Depth Review 2026
This AI meeting assistant records, transcribes, and summarizes video calls across Zoom, Google Meet, and Microsoft Teams, operating in real-time without requiring you to shift attention from the conversation. Rather than being another tool to manage, it becomes invisible infrastructure that captures everything while you focus on the human interaction that actually drives outcomes.
What It's Like Day-to-Day
The experience centers on presence. You join a call, Fathom's bot appears as a participant, and from that moment you can forget about documentation entirely. The magic highlight button lets you bookmark critical moments with a single click during live discussion, creating timestamped clips without breaking conversational flow. When the call ends, a structured summary arrives within minutes, organized by topic with action items extracted and ready to share.
The AI summaries prove remarkably perceptive at capturing context that matters. As one G2 reviewer noted, "It catches action items I missed during the heat of the discussion," and that pattern holds across diverse meeting types. Sales professionals use it to document discovery calls without the laptop barrier that signals disengagement. Product teams synthesize feature requests across dozens of customer conversations using the Atlas search feature, finding specific quotes from months prior in seconds. The Salesforce and HubSpot integrations eliminate the post-call admin work that typically consumes 15 minutes per meeting, syncing highlights and insights directly to deal records automatically.
The platform scales from individual use to team collaboration seamlessly. Shared meeting libraries let managers review calls for coaching without sitting in every discussion, while AI scorecards track speaking patterns and talk ratios that reveal communication dynamics invisible during live conversation. For teams running high-volume customer interactions, this transforms subjective feedback into objective performance data.
Who Should Use This
If you're an individual professional juggling multiple meetings daily, the free tier delivers unlimited recordings and transcriptions with instant AI summaries at no cost. It's a genuine forever-free offering that most users find sufficient for personal productivity, making it easy to test whether automated meeting intelligence fits your workflow before committing financially.
Fathom User Reviews
Selected Reviews
"Fathom has completely changed how I run sales calls. I can actually look at the customer instead of typing notes. The Salesforce sync is a lifesaver."
"The new Atlas feature is a game changer for searching across months of meetings. I found a specific quote from last quarter in seconds."
"I've tried Otter and Fireflies, but Fathom's UI is just cleaner. The way it highlights clips is perfect for sharing with my dev team."
More from the Community
"The AI summaries are shockingly good. It catches action items I missed during the heat of the discussion."
"Great tool but I hate that it has to join as a "person" in the meeting. It makes some of my more private clients uncomfortable even after I explain it."
"Best free meeting recorder out there. The only reason it's not 5 stars is the desktop app sometimes crashes when I have too many Chrome tabs open."
"Summaries are helpful but I wish I could edit the templates more. The "Standard" summary is a bit too long for my quick syncs."
"Solid transcription. It struggles a bit with my Australian accent compared to some others, but the summary usually fixes the context."
"The AI summaries are shockingly good. It catches action items I missed during the heat of the discussion."
"Great tool but I hate that it has to join as a "person" in the meeting. It makes some of my more private clients uncomfortable even after I explain it."
"Best free meeting recorder out there. The only reason it's not 5 stars is the desktop app sometimes crashes when I have too many Chrome tabs open."
"Summaries are helpful but I wish I could edit the templates more. The "Standard" summary is a bit too long for my quick syncs."
"Solid transcription. It struggles a bit with my Australian accent compared to some others, but the summary usually fixes the context."
"Free forever for individuals? I don't know how they do it but I'm not complaining. It's saved me hours of post-meeting admin."
"The Slack integration is top-notch. My team gets the summary and the recording link immediately after I hang up."
"Very easy to set up. I was recording my first meeting within 2 minutes of downloading. It just works."
"Fathom is the only AI tool I use every single day. It's become an essential part of my consulting workflow."
"Free forever for individuals? I don't know how they do it but I'm not complaining. It's saved me hours of post-meeting admin."
"The Slack integration is top-notch. My team gets the summary and the recording link immediately after I hang up."
"Very easy to set up. I was recording my first meeting within 2 minutes of downloading. It just works."
"Fathom is the only AI tool I use every single day. It's become an essential part of my consulting workflow."
Fathom Screenshots
Fathom Security & Compliance
Verified Compliance
- SOC 2 Type 2
- HIPAA
Security Features
- Single Sign-On (SSO)
- Custom data retention policies
- Advanced security controls
Fathom Integrations
| Salesforce | HubSpot | Slack |
| Asana | Zapier | Zoom |
| Google Meet | Microsoft Teams | Relay.app |
| Notion | Gmail |
Fathom: Verified Data Sheet
| # | Label | Data Point |
|---|---|---|
| [1] | Fathom Consensus: 9.61/10 | Fathom is one of the highest-rated AI productivity tools in the Tooliverse index, with a consensus score of 9.61/10 across 5,250 verified reviews. |
| [2] | What is Fathom | Fathom is a SOC 2 Type 2 and HIPAA-compliant AI meeting assistant that records, transcribes, and summarizes video calls across Zoom, Google Meet, and Microsoft Teams. The platform offers unlimited recordings even on its free tier, with paid plans starting at $15/month. |
| [3] | Tooliverse Consensus on Fathom | Fathom delivers frictionless meeting intelligence that fundamentally changes how professionals engage during video calls, with users consistently praising its ability to automate documentation without sacrificing conversational presence. The seamless integration across Zoom, Google Meet, and Teams combined with automatic CRM syncing eliminates the post-call admin work that typically fragments attention during discussions. Some users note that the visible bot participant creates discomfort for privacy-conscious clients, and transcription accuracy can degrade with heavy accents or technical terminology. Overall sentiment runs approximately 92% positive, 5% neutral, and 3% negative across 5,250 reviews. |
| [4] | Fathom Verdict | Fathom bottom line: The meeting assistant that finally delivers on the promise of genuine conversational presence by handling documentation invisibly, though visible bot participation requires careful client communication in sensitive contexts. |
| [5] | Free: Free | Fathom provides a functional Free tier with unlimited recordings and transcriptions plus instant AI call summaries, making professional meeting intelligence accessible at no cost. |
| [6] | Automates accurate meeting summaries | Fathom automates meeting summaries with exceptional accuracy and contextual understanding, validated as a transformative capability by 412 user reviews highlighting its ability to capture nuanced discussion points without manual note-taking. |
| [7] | Seamless video platform integration | Fathom integrates seamlessly with Zoom, Google Meet, and Microsoft Teams without introducing lag or performance degradation, according to 385 user reviews praising its frictionless real-time operation during video calls. |
| [8] | Generous unlimited free tier | Fathom offers a generous free tier with unlimited recordings and transcriptions that provides substantial value for individual users, validated by 310 reviews emphasizing the platform's accessibility without cost barriers. |
| [9] | Automatic CRM sync to Salesforce | Fathom simplifies CRM data entry by automatically syncing meeting highlights, action items, and insights directly to Salesforce and HubSpot, eliminating manual updates according to 245 user reviews from sales professionals. |
| [10] | Team: $19/user/month | Fathom Team empowers users with Global search across shared calls for just $19/user monthly, significantly expanding on the free tier's capabilities. |
| [11] | Bot joins as visible participant | Fathom requires its AI assistant to join video calls as a visible participant, which creates discomfort for privacy-conscious clients according to 156 user reports, particularly in sensitive business discussions where recording awareness affects conversation dynamics. |
| [12] | Accent and jargon transcription errors | Fathom experiences occasional transcription errors when processing heavy accents or technical jargon, according to 112 user reports, though AI summaries typically correct contextual meaning even when raw transcripts contain inaccuracies. |
| [13] | Enterprise: Single Sign-On (SSO) | Fathom provides enterprise security with Single Sign-On (SSO), Custom data retention policies, and Advanced security controls. |
| [14] | Transforms sales call focus | Fathom has "completely changed how I run sales calls" by enabling genuine customer focus instead of frantic note-taking, with automatic Salesforce sync described as "a lifesaver" by a verified iOS App Store reviewer. |
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